This is a good opportunity to add an additional sign-in method if you only have Authenticator enabled and verify those that are currently configured. You will be presented with a screen similar to the following:
You will be prompted to authenticate using the Authenticator app on your old phone. Browse to (Ideally on a PC and a Private browser session) and sign in using your credentials. Note that any Authenticator accounts configured with SMS, phone call or one-time codes will not require any reconfiguration, as shown in the third item down. Once this has been added, you will be presented with something resembling the screenshot below: Choose “restore a backup” and add the personal Microsoft account you added earlier. You will be asked to either add an account or restore from a backup. Open the Authenticator application on your new phone. Setup your new phone as normal and let the process complete until the erase phone section – do not erase your old phone yet as you may require the current Authenticator to assist with completing the process Under “Backup”, select “iCloud Backup” and select the personal account you added SETTING UP YOUR NEW PHONE Then, click on the “Hamburger” in the top right (the 3 horizontal lines) and then choose “Settings”. Once you have a personal account, open the Authenticator app and add the account from the “+” icon on the top right, and follow the prompts to set it up. If you do not have an account, you can create one at This account can be any personal Microsoft account you have, such as an Outlook or Xbox account. This account has to be a personal Microsoft account and cannot use the same email address as any M365 or accounts that you are using on Authenticator. The first step to perform the transfer of Authenticator is to add a backup account to Authenticator on your current phone. BEFORE YOU START SETTING UP YOUR NEW PHONE Let’s go through those steps and move authenticator to a new phone. Microsoft Authenticator requires a few steps before switching to make the process as simple as possible, and, in most cases will be self-service so you do not require any support desk assistance.
Applications such as banking and authentication apps will not be quite as simple to transfer. This will re-install your applications and a large number of them will carry through the credentials requiring no input from you. The process now requires you to place the 2 phones in close proximity and follow the prompts. Apple have made the transfer process a little easier in the past few years, no longer requiring you to take a backup to iCloud or a computer and restoring from that backup.
Every September, Apple releases their new range of iPhones and if you purchase one, you go through the process of copying all your applications and data to the new phone.
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